The New Aeroplan Rewards Program: The Good And The Bad Of The New Changes

creditcardGenius Team
updated on May 24, 2023
Fact Checked
Fact Checked
Accuracy is important to us so this article has gone through a thorough 3-stage review process and fact-checked by our team.

The new Aeroplan rewards program is finally here.

2 years since announcing that they had reacquired the Aeroplan rewards program, Air Canada has launched the new Aeroplan program.

There’s a lot to unpack. There are definitely some great changes, but there are also some downsides. It’s not all beaches and bon voyage.

Never miss an amazing deal again + get our bonus 250+ page eBook for FREE. Join 50,000 other Canadians who receive our weekly newsletter – learn more.

The new Aeroplan rewards program: the pros and cons

The new Aeroplan program has some good sides, and some less good sides. To explore what the new program has to offer, you can view the details here.

The Good The Bad
check transparent No more carrier surcharges on reward flights check transparent Aeroplan points will generally be worth less
check transparent Simplified points redemptions with every Air Canada seat available check transparent A new $39 charge for booking on Star Alliance carriers
check transparent Partner airlines can still provide better deals check transparent Stopovers cost 5,000 points each
check transparent Ability to use points and cash check transparent You’ll earn less points on paid flights
check transparent One website for all of your online Air Canada bookings
check transparent Easier to understand earnings on flights
check transparent More stopovers allowed on reward flights
check transparent Aeroplan Elite and credit card member deals
check transparent Aeroplan family sharing

What we love about the new Aeroplan program

Let’s start with the good news. There’s certainly a lot to love with the new Aeroplan program.

1) No more carrier surcharges on Aeroplan reward flights

The best part of the new Aeroplan program is that Air Canada has eliminated those dreaded carrier surcharges on Aeroplan reward flights. Previously known as “fuel surcharges,” these are extra costs you have to pay on any Aeroplan rewards ticket except North American Market Fare flights.

Example of New Aeroplan Taxes and Fees

This is great news, as these charges start at $60 on flights within North America, and go up to $700+ on international flights.

Insane carrier surcharges single handedly destroyed the value of basically any trip from Canada to Europe in economy class – which is why you would incessantly hear people complain about paying nearly the full cost of tickets in taxes and fees to fly with their Aeroplan miles to Europe.

Simply put: it wasn’t worth it.

But now, not only will this reduce the taxes and fees you have to pay on tickets, it will also make your points more valuable as you’ll actually save more.

Read on to find out if flying economy on Aeroplan to Europe is worth it now.

Related: How To Avoid Fuel Surcharges In Canada

2) Simplified Aeroplan points redemptions with every Air Canada seat available

Technically, every Air Canada seat is available through Aeroplan already, but it’s complicated.

Previously, you had 2 choices when redeeming for tickets – Fixed Mileage or Market Fare.

Fixed Mileage had limited availability, typically fewer miles required, and could be used on any Star Alliance member airline, including Air Canada. Market Fare could be used on any available Air Canada seat, but mileage requirements fluctuated with the actual cost of the flights.

With the new program? There’s one set of Aeroplan award charts that covers all flights (skip to award charts):

  • No blackout dates
  • No checking 2 places when redeeming
  • Every Air Canada seat is available

Redeem every Seat on New Aeroplan Rewards
But, there’s a twist to these new charts.

For Air Canada flights, there’s now a typical range of points required to book a flight based on 2 factors:

  • The actual cost of the flight at the time of booking
  • The distance flown during the trip itself

This range will give you an approximate cost but isn’t completely fixed. If you book your flight with short notice or during popular travel periods, like Christmas, the point cost can exceed the typical range.

To quickly estimate how many points you might need for a flight, Air Canada created their own useful Aeroplan travel tools to ensure you know all you need to know about your points:

New Aeroplan Points Predictor Tool
However, this only applies to Air Canada flights.

For partner airline flights, there is a single fixed point value for every distance. This makes things easier, but limited seat availability is still a factor with partners.

3) Aeroplan partner airlines can still provide better value

You may have noticed that the point levels needed in the new Aeroplan program also show the redemption level for partner airlines.

Most of these have a fixed point requirement, and almost all are at the lower end of the points range.

There are a limited number of seats available when redeeming on partner airlines, but it’s worth keeping an eye out for them.

There’s one catch that we’ll get into later when it comes to redeeming on Star Alliance partners.

And while you still can’t transfer Aeroplan points to other programs, these airline partnerships extend their value well beyond Air Canada.

4) You can now combine Aeroplan points and cash

Don’t have enough points for the flight rewards? You’ll be able to combine cash and points to get your flight.

There’s no details on this part of the program yet, but it will make it easier to use your points towards reward flights.

And don’t forget, it’s possible to transfer rewards points from some other loyalty programs to Aeroplan if you need some extra points for that upcoming vacation.

5) One website for booking Aeroplan rewards flights and regular Air Canada flights

Right now, you need to use 2 sites for booking flights online with Air Canada – purchase tickets online from aircanada.com for paid flights, and aeroplan.com for reward flights.

With the new program, this will no longer be the case. Aircanada.com will be your one stop online shop whether you want to pay for flights or redeem your Aeroplan points for them. Nice and simple.

6) Earning Aeroplan points is now easier to understand

Right now, earning Aeroplan miles is a little complicated. You earn miles for every actual mile flown, on each segment in a trip. What you earn on that amount varies based on the fare class flown, and can range from 10% for basic economy in North America (which just changed, it was previously 0%) to 150% on business class.

It’s much simpler with the new Aeroplan program. Your Aeroplan earnings are based on the base airfare and carrier surcharges you have to pay, with a 2x – 3x multiplier tacked on.

Here’s what it will look like:

Air Canada New Aeroplan Earning Multipliers on Flights

If you’re an Elite Aeroplan member, you’ll get an additional multiplier bonus, depending on your status.

This change won’t take effect until late in 2021, not in November when the new Aeroplan program launches.

7) More stopovers allowed on new Aeroplan reward flights

On reward flights, you’re currently limited to only one stopover. That’s also changing. With the new Aeroplan program, you’ll be able to get a stopover in both directions of travel if you so choose.

There is one catch to stopovers though, as you’ll see below.

8) Aeroplan Elite status and Aeroplan credit card member discounts

If you’re either an Aeroplan Elite member or hold an Aeroplan credit card, you’ll often see preferred pricing on flight rewards. This is a nice bonus you get simply by having an Aeroplan Visa or American Express.

There are quite a few changes coming to the Aeroplan Elite program, but we’ll detail those in a separate post in the near future.

9) Aeroplan rewards family sharing

Families can start pooling their Aeroplan rewards collection together. Up to 8 family members can group together, and you’ll share one large bank of points.

And, even if only one person with an account in the group has an Aeroplan credit card, anyone redeeming from the points collection pool will get access to the preferred pricing from having the credit card.

Aeroplan has made it easy to get started. Create a new Aeroplan account, and you can earn 2,500 bonus points once you earn your first points by September 30, 2020.

You can see the full details and register here.

What we don’t like about the new Aeroplan program

So, while there are some significant improvements to the program, it’s not perfect. There are definitely some things we don’t like about it.

1) New Aeroplan points will generally be worth less

One of our sayings when it comes to travel rewards is that with greater flexibility, comes lower value.

And this will most likely be true with the revamped Aeroplan program.

As seen in our examples below, point values were generally lower than they would have been under the old program. And even though our Europe option did increase in value, it’s still nowhere near the value for flights within North America.

Sorting out the point values will take some extensive research when the new program launches, but overall we believe that an Aeroplan point will be worth a little less than it is now.

2) A new charge for booking on Star Alliance carriers

Does your rewards flight involve a Star Alliance carrier? A new charge is coming your way.

You’ll be charged a flat fee of $39 if any part of a rewards ticket involves another carrier. It’s not a massive number, but we weren’t expecting to see any new fees either.

With that said, this is more than offset by not having to pay for any carrier surcharges for these reward flights. And with the lower point value costs for flights on partners, it can be more than worth this small fee.

3) New Aeroplan rewards stopovers cost 5,000 points each

While the number of stopovers has increased, you’ll need to pony up 5,000 points for each stopover if you decide you want them.

And, stopovers are no longer available on flights within Canada or to the U.S.

4) You’ll earn fewer Aeroplan rewards for paid flights

The new system for earning Aeroplan rewards for flights is much easier to understand, but the overall rewards earn rate is lower.

Let’s look at a simple trip from Toronto to Calgary, which has a flight distance of 1,637 miles.

Under the current Aeroplan miles system, here’s what you would earn for a one way flight, under the various fare classes, compared to what you would earn under the new Aeroplan points system, which is based on how much you paid for the flight.

Old Aeroplan Program New Aeroplan Program
Fare Class % of miles flown Miles Earned Base Airfare Multiplier Points Earned
Basic Economy 10% 164 Not available for our flight 2 N/A
Standard Economy 25% 409 $153 3 459
Flex 100% 1,637 $200 3 600
Comfort 115% 1,800 $264 3 792
Latitude 125% 2,046 $863 3 2,589
Premium Economy 125% 2,046 Not available for our flight 3 N/A
Business (Lowest) 150% 2,455 $846 3 2,538
Business (Flexible) 150% 2,455 $1,149 3 3,447

In this example, under the new Aeroplan points system, the standard economy fare provided about the same number of points, and the premium cabin options all provided more.

But for the flex and comfort options, you’re earning far fewer Aeroplan rewards than you would have otherwise.

If you’re a frequent flyer who flies in these fare classes, you’re going to see a significant drop in the number of Aeroplan points you accrue.

New Aeroplan award charts explained

The old Aeroplan flight rewards chart for Fixed Mileage flights has been replaced. There was some simplicity to it, in that there was only 1 number for how many Aeroplan miles are required to travel to (or within) 1 zone.

That 1 big chart has been replaced with many smaller charts.

The new Aeroplan award charts are simpler in a lot of ways, but the flight distances and point ranges add a whole new layer of complexity in figuring out the true value of your Aeroplan points.

To help you figure that out, we’ll break down the before/after point values for several popular routes below.

Another big change to be aware of?

The points shown are for one way flights only – you’ll have to double the amount for a round trip flight. Now let’s get to the charts…

The world is divided into 4 different zones

First, Air Canada has broken down the world into 4 different zones.

Air Canada New Aeroplan Flight Zones
There are separate rewards charts covering travel within each zone, plus more charts covering travel between all of these zones.

Here are the ones of importance to Canadians.

Aeroplan flights within North America

First, the new chart for Aeroplan rewards flights within North America.

Air Canada New Aeroplan North America Chart

Under the new Aeroplan program, for many of these, you’ll need more points to redeem for a flight. But, this is mitigated by the fact you’re saving more by not having to pay the carrier surcharge on Air Canada flights.

One thing to note about these charts – these are expected values you’ll be able to redeem for. They should cover most redemptions, but redemption levels may be higher in peak periods (think March break or the holiday season).

There are also going to be sweet spots if you travel close to the upper range in each zone.

So, how will this affect value? Let’s take a look at some examples:

Aeroplan rewards flight: Halifax (YHZ) to Vancouver (YVR)

Let’s start with one of our typical flights we look at – Halifax to Vancouver.

For a round trip, you would typically need between 35,000 to 50,000 points (the image below shows one way point requirements).

Air Canada Aeroplan point requirements for Halifax to Vancouver

The best value for a rewards flight we could find on our dates cost 37,900 points plus $79.36.

Aeroplan Halifax to Calgary flight

These actual flights cost $872.86. That’s a total savings of $793.50, and gives a mile value of 2.1 cents per point.

With the new Aeroplan program, you would only have to pay $79.36 in taxes and fees since the carrier surcharge is now gone (it would have been $84), giving you much higher savings.

That was just one flight. With the new program, all flights are available to be booked – the price you pay in points varies with the actual cost of the flight.

So, what percentage of flights for this trip fell into the typical price range as shown above?

It actually depended on which direction was being booked. On the way there, only 7 out of 42 flight options were 25,000 points or less. On the way back, almost all of them were under 25,000 points – 33 out of 43.

So, while there are some flights that fall outside the chart, it wasn’t difficult to find flights in the range Air Canada gives.

Now, what about the value? If you went with one of the flights that was more expensive in terms of points, the value decreased. One flight that cost 50,000 points to book (and $83.88 in taxes and fees) cost $877.38, a lower point value of 1.6 cents.

Basically, your points will be worth more if you use less of them for flights.

Aeroplan rewards flight: Halifax (YHZ) to Calgary (YYC)

Halifax – Vancouver is just inside the highest zone. To hit one of the sweet spots, let’s look at Aeroplan rewards flights from Halifax to Calgary, which is under 2,751 miles.

For this trip, you would need to redeem between 12,500 to 17,500 Aeroplan points each way.

For the same dates, the best trip we could find cost 35,400 points and $84.61.

Aeroplan Halifax to Calgary flight

The actual cost for these flights was $827.51. That’s a savings of $742.90 and a point value of 2.1 cents – identical to what was above.

In both these cases, yes you’re getting lower value than the previous system, and require more points.

But, you’re gaining much better flexibility. Booking a flight with Aeroplan is now a much easier task than it was in the past. There was no endless searching on various dates. And these are quite good flights as well. Only one stopover, and they were of reasonable duration.

With one chart for everything, this is all going to be much simpler.

Aeroplan rewards flights from North America to the other international zones

Here are the charts for travel outside of the North American zone.

First, to the Atlantic zone:

Air Canada New Aeroplan Atlantic Chart
The Pacific zone:

Air Canada New Aeroplan Pacific Chart
And finally, the South American zone:

Air Canada New Aeroplan South American Chart
We’ll give an example to the Atlantic zone, from Toronto to Paris.

Aeroplan rewards flight: Toronto (YYZ) to London (LHR)

We looked at a non-stop round trip between Toronto-Pearson and Paris in February that costs $785.40.

In the old Aeroplan system, there’s no value here. You would have needed 60,000 points and paid at least $600 in taxes and fees. We don’t need any math to know this isn’t worth it.

But what about now?

When booking with points, we still need 60,000 points, but only $141.40 in taxes and fees.

Aeroplan Toronto to Paris flight
It’s a savings of $644, for a value of 1.1 cents. Still not as good as what we saw earlier, but much better than it would have been.

Not worth it. It’s a paltry savings of $89.97 for 60,000 miles, a value of 0.15 cents per mile. Yikes.

With this said, prices for these flights are quite low, which is impacting the value you’re getting for your points. When flights and travel slowly start to return to normal, we would expect the value of the points for this redemption to increase.

Air Canada Aeroplan point requirements for Toronto to London
The carrier surcharge is $470, meaning your savings are now $559.97.

At the low end of points required, it’s still only a value of 0.80 cents. At the high end, it’s still 0.47 cents. Not as good as our North American examples, but much better than the current system.

Aeroplan Points Required Taxes and Fees Actual Savings Point Value
Current Redemption 60,000 $749.03 $89.97 0.15 cents
New Redemption – Low Range 70,000 $279.03 $559.97 0.80 cents
New Redemption – High Range 120,000 $279.03 $559.97 0.47 cents

With this said, prices for these flights are quite low, which is impacting the value you’re getting for your points. When flights and travel slowly start to return to normal, we would expect the value of the points for this redemption to increase.

Aeroplan credit cards changes

Of course, with the new Aeroplan program, there are also changes coming to Aeroplan credit cards, which are issued by American Express, TD, and CIBC.

The new Aeroplan program is going to standardize the benefits offered among all of these. Aeroplan credit cards – including all Visa and Amex cards – will fit into 1 of 3 tiers, and each will have its own set of benefits.

Here’s what will be offered for personal Aeroplan credit cards:

Air Canada New Aeroplan Personal Credit Card Benefits
Business cards will have 2 different tiers:

Air Canada New Aeroplan Business Credit Card Benefits

You can see the full details of each benefit here, but we’ll go over the major things we like from these lists.

Preferred pricing on Aeroplan rewards flights

This was mentioned before, but getting preferred pricing on reward flights is a great perk, and brings down the point costs for free flights.

Free first checked bag on all Air Canada flights

Previously, only the Aeroplan Visa Infinite cards issued by TD and CIBC get free checked bags on reward flights. Aeroplan Visa Infinite Privilege cards have a cap on the number of free checked bags as well, but this benefit applies to any Air Canada flight, not just rewards flights. None of the American Express Aeroplan cards currently previously offered free checked bags.

That’s going to change. For any Aeroplan credit card in the mid tier and above, you’ll get your first checked bag free, not just for yourself, but for up to 8 companions on the same reservation.

Worldwide companion pass

For the upper tier Aeroplan credit cards, you’ll get an annual companion pass when you spend at least $25,000 annually on the card.

For $99 plus taxes, fees, and carrier surcharges (they’re not going away for this), you can bring someone along with you on the exact same itinerary.

We would have liked to see this without the spend requirement, but it’s still a nice perk to have.

This perk is only available on these Aeroplan cards.

Want to see what the new offers are for Aeroplan credit cards? The details are here.

American Express Membership Rewards cards

With all this said, there are another set of credit cards that can earn you Aeroplan points on your purchases – American Express Membership Rewards.

You can transfer points at a 1:1 ratio, and the transfer is quite quick – it’s usually within a few minutes (but can take up to 30).

With these cards, you’ll lose out on the fancy Air Canada perks.

In exchange, you’ll simply get more points on your purchases, and be flying for free much sooner.

How many points could you get in a year with these cards? Based on a typical $2,000 monthly spend, here’s how the major Membership Rewards cards compare to the top Aeroplan branded credit cards.

That’s a lot more points you can earn. The American Express Cobalt® Card stands out in particular, earning almost double the amount of points a typical Aeroplan branded card would earn in a year.

Even the no fee American Express® Green Card is close to what the Aeroplan branded cards in our table would earn for points.

If you’re thinking about collecting Aeroplan points for credit card rewards, don’t forget about Membership Rewards Cards.

Your turn

All of these details have answered what we wanted to know about the new program – mostly what it would look like, and what changes were being made.

And there’s a lot here to digest. But overall, we think there’s more good than bad to the changes that are coming with the new Aeroplan rewards program.

What are your thoughts on the upcoming Aeroplan changes?

Do you have an Aeroplan account? Do you plan to start one now, if not?

Let us know in the comments below.

FAQ

Here are some frequently asked questions about Air Canada’s new Aeroplan program.

Will carrier surcharges still be charged on new Aeroplan reward flights?

One of the best parts of the new Aeroplan program is that carrier surcharges (also known as fuel surcharges) will not be charged on reward flights. However, if you book on an Aeroplan partner airline, you will have to pay a new flat fee of $39.

How will booking new Aeroplan reward flights change?

Fixed Mileage and Market Fare flight bookings are being moved to one set of reward charts. There will be a range of values for different flights, and the number of Aeroplan points you will have to redeem will also vary based on the distance between departing and arriving cities.

Does the new Aeroplan program change how points are earned on flights?

In the new Aeroplan program, points will be earned based on how much you spend on the base airfare and carrier surcharges on flights, rather than on the distance flown. There’s also a multiplier added on, based on the class of fare booked.

Will the new Aeroplan program let me pool my Aeroplan points with family members?

Yes, in the new Aeroplan rewards program you will be able to pool Aeroplan points with up to 8 family members. Any family member in the group will be able to use points from that pool.

Will we see changes to Aeroplan credit cards with the new Aeroplan rewards program?

With the new Aeroplan rewards program, there are also significant changes coming to all Aeroplan credit cards, primarily that they will all have a standard set of Air Canada benefits. There will be 3 tiers of personal Aeroplan credit cards available, and each tier will have its own set of standard Air Canada benefits. All Aeroplan credit cards will be issued by CIBC, TD, and American Express.

creditcardGenius is the only tool that compares 126+ features of 229 Canadian credit cards using math-based ratings and rankings that respond to your needs, instantly. Take our quiz and see which of Canada's 229 cards is for you.

Did you find this article helpful?
YesNo

Editorial Disclaimer: The content here reflects the author's opinion alone. No bank, credit card issuer, rewards program, or other entity has reviewed, approved, or endorsed this content. For complete and updated product information please visit the product issuer's website. Our credit card scores and rankings are based on our Rating Methodology that takes into account 126+ features for each of 229 Canadian credit cards.

Hot Credit Card Deals This Month

Hot Credit Card Deals This Month:

Comments


Leave a comment

Required fields are marked with *. Your email address will not be published.


Showing 52 comments

Monique
Monique
April 25, 2024
I booked a flight Montreal to Vancouver on April 6 2024. Reward points covered taxes according to Aeroplan and they haven't applied any extra charges. April 16 2024 two transactions appeared on Visa labeled AIR CAN* without any reference #. I've spent over 3 hours on the phone to get it resolved. Without a reference # customer service at Visa, Aeroplan and Air Canada say they are unable to resolve the dispute. Can you provide any assistance? Thanks for your time.
Yulia
Yulia
April 25, 2024
Hello Monique,

It's difficult to determine what the issue is without knowing all the details, but one thing to recall is whether or not you had to enter in a credit card number at any point during the booking process. Normally, an all-points booking with no extra purchases doesn't require you to enter a credit card number. If it did, it is possible you did pay for something along the way, such as a cancellation protection, seat selection, baggage fees, meal vouchers, or any other extras. You should be able to check your receipt / itineray from Air Canada and see what was included exactly.

John`
John`
October 14, 2023
The Aeroplan now is absolutely ridiculous. It is close to scam. We used to travel business-class for 100,000 points return trip anywhere around the world. It was great plan. We did that twice. Now with the same points you can't even travel one-way! Whatever "benefits" that were added, were in reality, all factored into the points. The consumers are the losers. I will use up all my Aeroplan points and switch to something else. If anyone can recommend a better plan, feel free to let me know.
Yulia
Yulia
October 16, 2023
Hey John,

The point value under the new program is generally lower. If you want, you can check out our article called Which Rewards Programs In Canada Are Worth The Most?
Henry
Henry
April 6, 2023
I just found out if you pay off your Aeroplan credit card balance in full before it's posted, you won't get any of the points. Usually Aeroplan deposits your points a few hours after your credit card balance got posted. But sometimes you might not get any points if you pay off your balances way early and the bank posts $0.00. I paid off my TD Aeroplan credit card balance 15 days before the statement date, the bank posted $0.00, and I was not awarded any points. I hope this is just a glitch and the points will show up at some point in the future. But next month I will wait to pay off my credit card balance to avoid any missing points
Martha
Martha
August 4, 2022
I have just returned from an intercontinental three week travel via Air Canada using AeroPlan points. Previous experiences had been good. The recent one was Horrible! I was over charged for the ticket, had to purchase additional points and ended up paying 20% more than if had bought it directly from Air Canada... I would still have my points to use in anything different from Travel. Before and After the trip I tried to contact by phone or e mail Aeroplan: No Service At All. Please do not fall in the same trap: Avoid this Scam and pay no fee for a Credit Card that will give you AeroPlan Points. Save your money and save your blood pressure levels!
David Johnstone
David Johnstone
February 7, 2022
Recently I have discovered that Aeroplan no longer allows the accumulation of aeroplan miles when flying on an Avion rewards flight, Air Canada is getting paid by Visa for these flights plus cash top up from the customer quite often.
creditcardGenius Team
creditcardGenius Team
February 8, 2022
Hey David, Thanks for pointing that out. That definitely makes the Avion points slightly less flexible, although you are still getting a mostly free flight when using your points. Thanks for sharing!
KJ O'Neill
KJ O'Neill
August 3, 2021
I just looked at getting two business class tickets to Japan. When choosing flights, the box indicated X points + CA $46 (in fees, I assume). But when the final tally was shown, it was X points + $5000-ish in "air transportation charges". Can someone explain this to me?
creditcardGenius Team
creditcardGenius Team
August 12, 2021
Hey KJ, Without seeing a screenshot, it's hard to get an idea what the issue is. One possibility is that you clicked on a points and cash redemption, where you needed fewer points but had to pay more in cash. It could also be extra taxes and fees that are only calculated on the full trip.
Paul Z
Paul Z
July 31, 2021
This program seems better at first as we have access to every flight. Overall though you will need more points to fly especially business class to international places like Europe and Asia. The best value used to be using your points for business class to asia. With the points required linked to the price of the ticket the value of our points has gone down significantly. I was excited to see you could use cash to pay for part of the ticket but it looks like the cash amount is too high in relation to the points you would save. Overall I don't think this program will turn out to be better. That is too bad
Rachel
Rachel
June 1, 2021
Can we still use Aeroplan points to upgrade an existing ticket for star alliance partners? And how do we book a ticket with points and cash combines?
creditcardGenius Team
creditcardGenius Team
June 8, 2021
Hey Rachel, At this time, you can't use points to upgrade existing tickets with Aeroplan partners. The only current upgrade option is bidding for upgrades with points on Air Canada. To book a ticket with a combination of points and cash, you should see point options at checkout when you book a rewards flight. These will let you choose how many points you want to use, and the rest of the transaction will be covered with cash.
John Dale
John Dale
December 20, 2020
The only thing I have ever used points for is booking flights and over the past 15 years exclusively first or business class return flights to Europe. We booked a Canada to Europe trip with 2 cities in Europe return business class for 2021 under the old system for 2 people. it was 220,000 points and $1635 in taxes. I just compared what that would be with an Aeroplan rep and it would now be 380,000 points plus taxes which I forgot to write down but think it was $500?? My feeling is that Air Canada has devalued our points by approximately 40%.
creditcardGenius Team
creditcardGenius Team
December 24, 2020
Hey John, Yes your probably going to see a slight devaluation. However, the taxes and fees will be much less than what you would have paid before – at least 50%, if not more.
Ali
Ali
June 10, 2021
Totally agree John. We always used our points to travel in J class. Like you it used to cost us 220,00 points. We recently decided to change all our credit cards to Avion. We are left with 105,000 Aeroplan points which we basically can’t use. Now one way in J to Europe is 70,000 points? Please. Ridiculous. Aeroplan now seems to be a template for every business school on how to lose loyal customers. Didn’t help they changed alliances. Now we’ll use our points on the Westjet alliance and fly Westjet when we can within Canada.
Mike Rioux
Mike Rioux
December 10, 2020
WHERE DID THE AVAILABILITY CALENDAR GO, WHEN LOOKING FOR FLIGHTS FROM CANADA TO AUSTRALIA.? ALL I CAN GET IS MILEAGE CHARGES FOR BUSINESS CLASS NOTHING FOR ECONOMY SEATS. HOW DO I FIND OUT WHAT DATES ARE AVAILABLE IN ECONOMY CLASS.?
creditcardGenius Team
creditcardGenius Team
December 16, 2020
Hey Mike, With the strict entry requirements to Australia, Air Canada currently isn't flying there. That means you're restricted to rewards flights with partner airlines, which have limited availability.
Richard Graham
Richard Graham
December 4, 2020
Can I still buy points from my brother in law who is not joining our family grouping. Let’s say we need only 2000 points, before we could buy them from him less than we could buy from air Canada. Is that still possible? Or must we buy them from air Canada? Doesn’t seem fair if the first option is not possible
creditcardGenius Team
creditcardGenius Team
December 9, 2020
Hey Richard, Yes, this is still possible. You can transfer points between members. Your brother in law can transfer points to you for a cost of 2 cents per point.
Charlie
Charlie
November 30, 2020
So how does the new system rate for trips from Ottawa to Melbourne, Australia. Given you can there either heading over North America or through Europe is there a better option?
creditcardGenius Team
creditcardGenius Team
December 3, 2020
Hey Charlie, Due to current restrictions, we weren't able to test book a flight to Australia. But it's safe to assume that, like the other flights we tested, you'll need more points to make a redemption, but pay far less in taxes and fees. Based on our test bookings to other regions, it should provide a little better value than before. As for routing, it will make no difference which way you go, the number of points you need won't change. Anytime we've looked at flights to Australia in the past, they always fly over the Pacific.
Marina Potterton
Marina Potterton
November 29, 2020
I used to use my aeroplan points to purchase gift cards like Costco cash cards. Are these still available
creditcardGenius Team
creditcardGenius Team
December 3, 2020
Hey Marina, Yes, you can still redeem for Costco cash cards and other gift cards.
Randy
Randy
November 15, 2020
Have been an Aeroplan member since 1984. I used to use and found value in the program but lost trust in it after Air Canada sold it. Given the complexity of the new plan doubt I will go out of my way to use it.
Joan
Joan
November 15, 2020
Just checked on a Business class flight to Barbados for April. The fees for round trip for two would cost over 1700.00 dollars. This is double what it used to cost. When my Aeroplan points are used I will be changing to Airmiles. This is a total scam !!
FRANCOIS
FRANCOIS
November 14, 2020
Hi, it may not be the best place to ask this question, but it is relevant : I am planning a future RTW trip with my family in a few years. I have a good amount of Aeroplan miles but not enough to cover everything. My question is: should I jump on offers like 60000 miles or more for a fee of 600$ and get an AMEX platinum card or VISA infinite card (50000 for 500$) ? Also, on the year of our trip (hopefully if Covid ends!), should I pay extra to get a platinum/premium card ? Are the extra benefits worth the extra fees ? Would be travelliing in Africa, India and Asia. We would not visit luxury hotels or restaurants. I know they offer better lounge accesses but still, there are constraints (we are 4) and lounge access depends on what airports you fly to and what airlines you fly with. Your opinion would be greatly appreciated. Have a great day!
creditcardGenius Team
creditcardGenius Team
November 19, 2020
Hey Francois, It depends on how many points you need and where you're flying to. You can get a pile of points with these new cards, but depending on what you get for value from a single point, it may not be worth it. One thing to note with the new program is you can use fewer points and pay more cash instead. Every flight you book has 4 options with varying levels of points and cash. Our inital research showed there is little difference in value for the 3 options where you have to make a cash payment (but do note that the all-points option has less value comapred to the others). The high end Aeroplan premium cards offer valuable benefits like priority check-in and some lounge access, so it's up to you to decide if these time savings and lounge access are worth the large annual fees or not. The mid level Aeroplan cards like the TD Aeroplan Visa Infinite or Amex Aeroplan Card definitely can be worth their fees ($139 and $120 respectively), as they include free checked bags for the cardholder and 8 others travelling on the same reservation, as well as preferred pricing on Aeroplan rewards.
Quentin
Quentin
November 13, 2020
Flights in North America are expensive so you can earn somehow the same amount of points. But when you travel international on standard basis you earn wayyy less points. When you already have many points or travelling business, it's ok but not worth it for a solo traveller. Do you know if other travel cards are now becoming better ? Ex : Montreal to Paris at 350$ could get you ~3500points (3500 miles) )now but only 1050points (350*3) with the new program. Huge huge difference !
creditcardGenius Team
creditcardGenius Team
November 19, 2020
Hey Quentin, One of the things we don't like about the new program is earning points on flights - you'll generally earn less. And this is especially true for flights to Europe. Aeroplan credit cards are still good, but there are a few better travel cards out there - led by the Amex Cobalt. You can learn more about it here: https://creditcardgenius.ca/credit-cards/american-express-cobalt
Kim Lafreniere
Kim Lafreniere
November 13, 2020
When booking a long distance flight I liked to book business class, having more comfortable seating, meals, beverages and have free access to the Maple Leaf Lounge on stopovers, now with the new system, it appears booking a business class seat is going to cost double or more in miles/points that with the old system, why is that?
creditcardGenius Team
creditcardGenius Team
November 19, 2020
Hey Kim, More points are needed now for flight bookings for a couple of reasons. One is you can book any available seat on Air Canada, and the 2nd is they no longer have carrier surcharges on reward flights. You'll pay more in points for flights, but far less in actual cash. Our numbers for business class seats show that the value of an Aeroplan point is largely the same as before - you just need more points to book one. That said, even if your points keep their value, it still makes it harder to save up enough points to redeem – so we understand the frustration.
Pierre Louis
Pierre Louis
November 13, 2020
The new program is utter junk. The 1 fantastic feature of using point for flights is now GONE: the fact you didn't have to buy a flight in advance to get a better price. Toronto-São Paulo, Brazil used to be 30,000 point + tax one way, whether you got your ticket months in advance or on the same day. Now it's 34,700 points, oh wait, 40,800 points... better buy today or it'll be even more points tomorrow! Each day of the month costs a different amount, with a different amount of taxes charged, and these amounts even change from one day to another! This, added to the fact that using the Aeroplan site to link to Amazon.ca was a scam since I never received bonus points for going through those hoops means I am DONE with this program! I'm going to use up my points that suddenly lost a lot of their value and then moving on. What a SCAM to pretend this new program is trying to help us. It's all about charging us more points and making it extremely frustrating. I used to know if I have 60,000 points, I'd be good for a return flight to Brazil. Not anymore. It could cost anywhere from 70,000 to over 100,000 points now, with taxes varying from day to day. Sorry for the honesty, but the new program is utter garbage!
creditcardGenius Team
creditcardGenius Team
November 19, 2020
Hey Pierre, The fact that you need more points to redeem for a flight is a big con of the new program that can't be overlooked. That said, there are some new benefits that can make the extra points worth it – depending how you look at it. For example, the taxes and fees bills are much lower as they no longer have carrier surcharges added on. And though it's unfortunate that the new rewards redemptions vary based on the price of the flight, this does allow you to search around and find a better deal. And, since you can also book any seat, there's increased flexibility too. We don't have examples to Brazil, but for flights to Europe, there's much better value now than in the past. Many times Aeroplan flight rewards to Europe were almost worthless, but now thanks to saving on carrier surcharges, there's some value in these flights again. Not everyone will like the new program, that's understandable. But there are several underlying changes that have also made it better than before.
westeagle
westeagle
November 9, 2020
Just tried to book a return trip from Toronto to Victoria BC. It used to cost 25000 points return. Now it is DOUBLE the POINTS!!! We have been totally duped thinking this would be better! What a load of crap!
creditcardGenius Team
creditcardGenius Team
November 17, 2020
Hello, There are some pros and cons to the new Aeroplan program. One of the biggest cons is that you do need more points to redeem for a flight – in this case double. But, there are 2 areas where it has improved. First, there was no guarantee that you could have gotten a flight for 25,000 miles under the old system, or at least decent flights in that point range that would have suited your travel plans. Now it looks like the likelihood of geting flights you want for a reasonable number of points has increased now. Second, your taxes and fees bill will be much cheaper with the new program, with an extra savings of at least $100. So while yes, it's not great that you need more points now, there are some other benefits to the new program to consider as well.
ubaid
ubaid
November 2, 2020
I have around 300k on my amex card. Do you think is it worth transfering 100 k or more to my aeroplan before nov 6 or should i leave it for now and trasnfer it after nov 8th. Is there a chance of getting top tier status on aeroplan as a promotion or some similar promotion(s).
creditcardGenius Team
creditcardGenius Team
November 5, 2020
Hey ubaid, Unless you have plans to use them right now, we would suggest waiting. Aeroplan did run a few promotions earlier this year on earning top tier status, it's possible they may run some again.
Rose
Rose
October 20, 2020
Can I still redeem miles for gift cards and merchandise?
creditcardGenius Team
creditcardGenius Team
October 27, 2020
Yes, you will still be able to redeem for gift cards and merchandise with the new program.
Patricia cottrell
Patricia cottrell
November 25, 2020
I have just gone to the aeroplan website and I see no reference to the purchase of gift cards and merchandise which I would like to use
creditcardGenius Team
creditcardGenius Team
December 1, 2020
Hi Patricia, It can be a little difficult to find these redemption options. Here is a link you can use to see the redemptions: https://aeroplan.rewardops.com/en-CA/home/for-you
Mark
Mark
October 16, 2020
Have you noticed that Aeroplan business class seat availability has reduced in recent weeks on some major international routes? I have been watching certain one way routings almost one year out and have noticed in the last couple of weeks that good business class availability has suddenly dried up especially for AC flights. I am wondering if AC is holding back seats pending the start of the new Aeroplan program on November 8.
creditcardGenius Team
creditcardGenius Team
October 22, 2020
Hey Mark, We don't track Aeroplan seat availabliltiy, but it is possible AC is waiting for the new Aeroplan program to launch. It could also be that users are booking seats now in advance of the launch – or some combination of both scenarios. Thanks for your comment!
Madison
Madison
September 19, 2020
Great overview - thank you! Would you have any information on point redemption for goods and services as well as gift cards? I"m referring to things like electronics, store (Costco...) gift cards etc. Nothing has been written on this so my sense is the new plan may do away with these.
creditcardGenius Team
creditcardGenius Team
September 25, 2020
We do cover this in our full Aeroplan guide, which you can find here: https://creditcardgenius.ca/blog/aeroplan-rewards-program/ We don't know how these redemptions will be changing when the program changes over, but we'll update our research after it happens.
Natasha
Natasha
August 14, 2020
Will points expire after a year if they haven't been used?
creditcardGenius Team
creditcardGenius Team
August 18, 2020
Points actually never expire, you just have to keep your account active by making one transaction on it per year by either redeeming or earning miles. If you don't make one transaction, however, you will lose your points. Aeroplan recently extended the amoun of time you need to make a transaction to 18 months. The full details on this are here: https://www.aeroplan.com/whats_new/news_articles.do
David
David
August 13, 2020
THANK YOU for all the explanation. First I have seen and you put some effort into it!
creditcardGenius Team
creditcardGenius Team
August 17, 2020
Thanks for the comment, there was a lot to unpack and we felt it deserved our best efforts.
Here we go again
Here we go again
August 13, 2020
Is this not a sign of desperation by Air Canada/Aeroplan? The new program is still too complicated. TD waives the annual fee for my TD Aeroplan VISA Infinite card, but I'm still looking at a switch. Unfortunately, COVID days may be around for a long time. The TD Cash Back Visa Infinite Card seems like a smarter choice. I'll decide in the fall. Thanks, creditcardGenuis, for the thorough update.
creditcardGenius Team
creditcardGenius Team
August 17, 2020
Air Canada and their financial partners invested significantly buying the program, and it seems that they wanted to make some big changes. In some ways, yes it's a little more complicated, but overall the pros outweigh the cons as seen by our list. Right now when we're not travelling, it definitely makes sense to switch to a cash back card, you can always get the Aeroplan card again at a later date.
Koho Easy
What’s important to you?
Cash
Travel+
Low Fees
Insurance
Low Interest
Perks

creditcardGenius is a smart credit card matchmaker that compares 126+ features of 229+ credit cards, with objective ratings, rankings and reviews. Built in 2017, for Canadians by Canadians, creditcardGenius is trusted by more than 200,000 people every month, 50,000 newsletter subscribers, and 15M people since launch.

Read more about creditcardGenius

About creditcardGenius

creditcardGenius

The creditcardGenius team of writers is dedicated to bringing factual, helpful, and thorough information to Canadian consumers. Each piece of content goes through a 3-step review process because quality is important to us.

Read more about creditcardGenius Team

About creditcardGenius Team

creditcardGenius Team

Rating Methodology

The most comprehensive credit card rating system in Canada.

126+ total data points analyzed
Data point breakdown