Credit Card Surcharge Fees In Canada: What You Need To Know

creditcardGenius Team
updated on Nov 27, 2023
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Since October 6, 2022, merchants are permitted to tack on credit card surcharge fees to your bills in Canada (with the exception of Quebec). That's right. The credit card interchange fees will be passed onto us, the consumers.

As if the rising tides of inflation weren't suffocating us enough, the news of adding on another charge of up to 2.4% isn't exactly welcome. This is especially true knowing that most mid-level credit cards only get you rewards of 1% or 2%.

We'll take a closer look at what these optional credit card surcharge fees mean and how to avoid them.

Key Takeaways

  • Canadian merchants can add an optional surcharge of up to 2.4% on all purchases made by credit card.
  • If the merchant charges this fee, they must display it at the point of sale.
  • This law has been in place since October 2022, but implementation doesn't seem to be as widespread as was once feared.

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All about the increased credit card fees in Canada

Since October 6, 2022, Canadian merchants nationwide were able to adopt the process, with one notable exception: Quebec. Thanks to consumer protection laws in la belle province, Quebec-based merchants do not have the option to implement this surcharge.

In all other provinces, the new regulation allows merchants to charge either the cost of accepting the credit card or 2.4%, whichever is less. This surcharge is to be tied to the act of paying with a credit card, not added to the good or service itself – which should mean you can opt to use debit in places where they have a credit card surcharge.

Merchants can also decide to apply the surcharge to specific credit card brands. For example, they could choose to add a surcharge for only American Express cards, since they tend to have higher fees for businesses.

One last thing that’s important to note is that this is entirely optional at the merchant level. Because of this, you won’t see the surcharge implemented everywhere you shop.

Why are we being charged credit card fees?

Merchants argue that credit card surcharges are necessary because the interchange fees that Canadian merchants pay are some of the highest in the world. The costs have been on the rise as well, and as a result of a class action lawsuit, both Visa and Mastercard will allow Canadian businesses to pass the cost along to their consumers.

While that seems fair, it’s also a well accepted fact that many merchants already bake the credit card fees directly into the price of the products. So when you consider that, it’s just another way for retailers to start charging more.

How to avoid the credit card fee surcharge in Canada

Since credit card surcharges in Canada are completely optional, you won't get charged every single time you buy something with a credit card. Though merchants should clearly display if they charge the fee at the cashier, your new rule of thumb should be to always ask before using your card.

The good news is that since the new surcharge rules were put into place in late 2022, there weren't too many businesses that opted in to the program. The most likely reason for this is that businesses who do charge extra may lose customers.

Here’s a scenario:

  • Your favourite grocery store starts charging 2% on all credit card purchases.
  • You remember that your credit card’s rewards only get you a 2% return at grocery stores.
  • You channel your inner grade 1 math skills and realize that you’re on track to earn a whopping 0% on your purchases.
  • There’s another grocery store in your area that doesn’t sell rotting vegetables and doesn’t pass credit card fees onto you.
  • You go there instead.

This is elementary logic that, unless all businesses start charging extra (what a cruel world we would be living in), consumers will generally do what’s best for themselves.

So how do you avoid the credit card fee surcharge? Simply don’t shop at places that charge it. Unless it’s a specialty store that you can’t avoid shopping at, you’ll likely be able to find the same products elsewhere.

But even in the case of a specialty store, the regulations note that the surcharge has to be tied to the decision to use a credit card to pay. That means if you instead opt to use your debit card or cash at these merchants, they won’t be able to charge you the surcharge.

Improve your credit card rewards to stay on top

If a merchant does charge a fee for a credit card, having the right credit card means you can still earn more rewards to offset that fee you’re paying.

Take restaurants for example. Even at the maximum fee of 2.4%, here’s a sampling of credit cards and the maximum you could get back for your rewards while dining or ordering take out:

Credit Card Return At Restaurants Net Return After Max Surcharge Fee (2.4%)
American Express Cobalt Card 10% 7.6%
Scotiabank Gold American Express Card 5% 2.6%
MBNA Rewards World Elite Mastercard 5% 2.6%
National Bank World Elite Mastercard 5% 2.6%
BMO eclipse Visa Infinite Card 3.35% 0.95%

The same holds true for groceries. Each of those credit cards listed has the same rewards on your grocery purchases.

And here some others that also have high rewards on groceries that more than offset the 2.4% fee:

Credit Card Return On Groceries Net Return After Max Surcharge Fee (2.4%)
Scotia Momentum Visa Infinite Card 4% 1.6%
BMO CashBack World Elite Mastercard 5% (up to $500 spent per month) 2.6% (up to $500 spent per month)
American Express Gold Rewards Card 4% 1.6%

All is certainly not lost. We certainly don’t want to pay an extra 2.4% on purchases, but it’s very possible to stay ahead of the game by using the right credit card at the right store.

With that said, it’s the general merchants where things get trickier. Places that don’t fall into any category don’t earn bonus rewards – most of the cards listed above are at a return of 1%, with a couple of exceptions. So be wary if a store you frequent falls under the general category and adds on these fees.

This will be especially true for big retailers like Canadian Tire, The Bay, and Costco. Do they absorb the fee or pass them on? It won’t be easy making up 2.4% from them through credit card rewards.

If you’re in need of upgrading your wallet, we have the tools to help out. We’ve got 28 pages listing out the best credit cards in various categories. From the best cash back, travel, to categories like groceries and restaurants – we’ve got you covered.

You can also head to our compare cards page, update your preferences, and see the best credit cards for you updated in real time.

Finally you can take the credit card quiz. Answer our 3-minute questionnaire, and we’ll customize what we think are the best credit cards for you.

General credit card benefits

And it’s important to remember that there are plenty of other reasons to continue carrying credit cards, even with these fees potentially being added on.

This includes, but is not limited to:

  • Built-in purchase protection: Protects you against potential fraud.
  • Automatic purchase categorization: Most credit cards track your purchase categories so you can easily see where you spend most of your money every month.
  • Credit card insurance: A completely complimentary addition that can save you hundreds, thousands, or even millions of dollars in the worst case scenarios.
  • Waiving foreign exchange fees: Making it easier than ever to shop internationally without having to deal with expensive money conversion and carrying around wads of cash.
  • Free roadside assistance: A benefit worth over a hundred dollars a year – and even more if you ever have to use it.
  • Airline benefits: The ability to skip lines, breeze through security, and arrive without 10% more grey hairs.
  • Airport lounge access: Free or discounted access to the comfiest part of the airport.

One example where you’ll want to continue using a credit card is paying your mobile phone bill. If you use a credit card with mobile phone insurance (and as you can see, it can be very valuable), you’re getting free coverage for your device if something happens to it.

How does this increased credit card fee in Canada affect you?

Are you unhappy that you may potentially be charged extra for your credit card purchases?

Or are you a business owner who feels this is necessary?

Feel free to comment below and let us know how the next few weeks go for you.

FAQ

How much is the credit card surcharge fee in Canada?

The merchant decides how much the credit card surcharge is, but they can't go higher than 2.4% or the fee that they have to pay to accept the card. Learn more here.

Why do I have to pay a credit card surcharge fee?

Some merchants may charge credit card surcharge fees in order to make up for the high fees they themselves pay in order to accept the cards in the first place. Since Canada has some of the highest interchange fees in the world, some believe this is necessary.

Is the credit card surcharge applied to everything I buy?

No, the credit card surcharge is entirely optional. A merchant may choose to charge it on all or some credit card purchases, or they can choose to not charge it at all. If you see that a merchant charges the fee, simply pay with cash or a debit card to avoid it.

creditcardGenius is the only tool that compares 126+ features of 229 Canadian credit cards using math-based ratings and rankings that respond to your needs, instantly. Take our quiz and see which of Canada's 229 cards is for you.

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Showing 22 comments

Dan
Dan
February 21, 2024
I go to a Gym and my monthly bill is $10 a month. The gym has now added a $2 processing fee to each credit or debit charge. This $2 is equivalent to a 20% fee. Is the gym allowed to charge this?
Yulia
Yulia
February 22, 2024
Hello Dan,

According to the Government of Canada website, the payment card network operators (PCNOs) do not allow merchants to surcharge more than 2.4%. The regulations also note that the surcharge has to be tied to the decision to use a credit card to pay.
Tony Violette
Tony Violette
October 23, 2022
Why aren't we all using cash with merchants that want to surcharge? It will cost them a fortune compared to the visa fees. The fact is that studies show the typical cost for most merchants to receive cash is 2 to 5 times the visa interchange fee. Handling cash, depositing, reconciling, making change all takes employee time and thus money. If we all pay with cash at places that want to surcharge maybe they will figure it out. I will be doing that and if they won't take cash and charge a cc surcharge I will likely do whatever to not shop there. I will definitely not reward them by using debit. These small business owners complaining about the interchange fees have likely not done the math about the costs of an all cash business model. It makes no sense unless their time and their employees time has no value. How do we start a cash only movement to "reward" these merchants with a surcharge?
Yulia
Yulia
October 24, 2022
Hey Tony, That's an interesting point, cash is definitely less convenient for the merchants, but it is also less convenient for the customers. It would be interesting to see how many customers would choose to use cash over debit when trying to avoid the credit card fees. Thank you for sharing!
Terry
Terry
October 13, 2022
I’m a small Business owner and I pay well over $1500 a month in credit card fees that comes right out of my bottom line. There’s no built-in surcharge to cover this cost as you people like to think, so where is it fair that me as a small business owner has to absorb $18000+ a year to cover your points and cash back? I use credit cards myself and yes the points are great but in the end if I get charged back the fee so be it. it’s a very small charge per purchase but will help small businesses immensely.
Paul N
Paul N
October 17, 2022
Will you lower your prices to match the credit card fee you will now be charging? If so, great if not why not? What really gets me is that sales taxes are charged on this fee, I pay enough taxes to the various governments. These fees are getting out of hand, we have a local restaurant now adding a fee to cover their employees medical plan coverage, can't wait for the fee to help the server buy a new car...
Daniel Bosch
Daniel Bosch
October 16, 2022
Seems like a very poor business practice to price your product and not account for all overhead costs? Is your electric bill also coming out of your bottom line?
Elizabeth T.
Elizabeth T.
October 13, 2022
Wow! I couldn't have said things any better myself! Every single comment here, right up to now, is perfect & explains exactly how I feel about this as well. I will walk right out of any store that charges a credit card surcharge. They will lose me as a customer. I rarely use cash (such dirty money), & I absolutely never use debit. I love my credit cards & pay my balances in full immediately. Well said everybody! I'm with all of you!!!
Harry
Harry
October 7, 2022
this is highway robbery since the prices have had the surcharge built in, so now the price will still be the same and they tack on an extra 2.4%. No not me, I will shop where there is no surcharge. I will not pay the extra fee to use my cc and if there comes a time where every single business puts the charge on then I will stop using cc altogether unless the cc companies increase their cashback/rewards to offset this new 2.4% charge to me.
Jayne
Jayne
October 7, 2022
one comment about your reference to the vendors now passing on the fees... these fees are NOT new to the vendors, they have been paying them all along to the cc companies. The real difference here is that the vendors get to push their business expenses to us the consumers. One co-worker is purchasing a printer this week so he can start printing cheques as he won't pay with cc and get hit with yet another price increase (the cc 2.4% fee). I will walk away from vendors who charge this or find alternative methods of payment. I do think this will force many customers to the big box stores and online shopping as I doubt very much that Walmart and Costco will make the stupid decision add this fee to customers. Too easy to have customers use cc and the cc company doesn't write bouncy checks.
Yulia
Yulia
October 11, 2022
Hey Jayne, Thanks for pointing that out!
Doug Philpott
Doug Philpott
October 7, 2022
When you return a purchase you bought on your credit card is the fee amount also refunded charged an additional fee for using the card?
Yulia
Yulia
October 11, 2022
Hey Doug, On a chargeback, the purchase amount plus the surcharge should be credited to the cardholder. On a partial chargeback, the corresponding percentage of the surcharge should be returned.
Paul N
Paul N
October 7, 2022
I have the same question re a fee on returns, also is the fee subject to tax? I used to run a small business and the cost of accepting the credit card was cheaper than the time it took to deal with cash (not to mention finding staff that knew how to give change and did not rip you off), and forget accepting cheques, I had so many bounce I gladly took a credit card to avoid the risk. Dumb move by the retailers.
Brad Trelinger
Brad Trelinger
October 6, 2022
This is ridiculous. I run a business and have been paying these credit card fees for years and baked them into my pricing and budgets long ago. It's a cost of doing business. To add the fees onto patron bills (don't we all love paying extra fees at check out) without first removing them from my prices would be short sighted, if not egregious. As a consumer, I will do as the article suggests and try to avoid places that add this as a surcharge.
Jayne
Jayne
October 7, 2022
EXACTLY. This isn't a 'new' fee, just a new option for vendors to be transparent. Or shady Thank you for being open about how you handle your fees.
Norman Pitcher
Norman Pitcher
October 6, 2022
I spend a lot of time in SE Asia and most merchants charge a 3% surcharge for Credit Card. Thailand for example remains mostly a cash economy. The result is people will spend less, if it has to be cash. With a recession coming, is that really what merchants want? Here in Canada I will avoid any merchant charging a surcharge.
Dennis Anderson
Dennis Anderson
October 6, 2022
The credit card surcharge is a business cost and deduction for businesses and a capital cost and totally borne by the consumer from their already taxed income. It's a very lop sided action that will cost many businesses their loyalty following.
Bill
Bill
October 6, 2022
Hopefully, there will be no fee charged when using a credit card issued by the business. Will the Canadian Tire group of stores start charging to use their Triangle Mastercard at their stores? Will the Loblaw group of grocery stores, and Esso/Mobil gas stations start charging for using the PC Financial Mastercard at their stores? If they do, it will make it harder to collect points/rewards at their stores.
cajon
cajon
October 6, 2022
Canada needs to put better limits on interchange fees. According to the RCC https://www.retailcouncil.org/payment-and-credit-card-fees/#:~:text=RCC%20has%20long%20fought%20for,%25%20to%201.40%25%20in%202020. "Worldwide, 37 countries have recognized the uncompetitive level of interchange fees and have moved to reduce and cap them. For example, France limits interchange to 0.28%, the EU is moved to a 0.30% cap across the board, Australia limits interchange to an average of 0.50%. Canada needs to follow suit." I won't be shopping at a retailer if the credit card fee is more than my cashback.
Manoj
Manoj
October 6, 2022
If we consider the alternate scenario where all businesses start charging the fee, will the cc companies start increasing the base rewards that we earn to keep the customer from not ditching them?
Frank Kieckeben
Frank Kieckeben
October 6, 2022
Merchants have been unable to pass the fees on directly to consumers for decades and have managed to survive and profit. Why? They factor the cost of electronic transactions into the price of the item they sell us. So unless we are going to see a 2% reduction in the retail price (hint: we won’t), the ability to now charge separately for this fee is just another way to pad the bottom line. So shop elsewhere, or at least drastically reduce your spending, at locations that decide charge this extra fee. Or use debit and forget about rewards or purchase security, especially online. Once the money leaves your bank account using your Visa Debit, good luck getting it back if the item is lost or not delivered. I’m not sure why only Quebec has enough sense to have a consumer protection act that prohibits this type of behaviour but it’s time for the rest of Canada to get in line with Quebec (and many European countries) and prohibit these fees from being passed on to consumers.
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