Chase Canada Officially Closing Their Amazon.ca Rewards Visa

Written by creditcardGenius Team

updated on Sep 29, 2020

Fact Checked

Over the weekend, Chase Canada dropped a pretty major bomb on their Amazon.ca cardholders. And although, we kind of sensed it was coming, it’s still a pretty sad blow.

Chase credit cards have had a pretty positive, enthusiastic following with Canadians, thanks to their great earning potential and lack of fees…

Our #1 alternative to the Chase Amazon.ca Visa:

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But the real reason they have been thought of as the “Holy Grail” of Canadian credit cards? It’s because, unlike 99% of other Canadian cards, they charge a 0% foreign currency exchange fee.

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The Break Up

When Chase Canada stopped taking applications back in April, we had a feeling Chase was falling out of love with Canada. But over the weekend they announced that they would be closing Amazon Credit Card accounts all together in March 2018 ‒ essentially leaving us feeling like they just had the “it’s not you, it’s me” non-existent talk with us.

(Not to mention the fact that the Chase Marriott also stopped taking new applicants back in September.

Update: One of our readers, David, confirmed that he got his letter from Chase informing him that the Chase Marriott will be closing on March 15th as well.)

Word From The Top

Though there has been rumors and wonderings about when Chase would close down the Amazon.ca credit card…

The final word has come and the following screenshot, which was taken from the Chase Canada Amazon.ca website, shows the announcement and also gives cardholders some instructions to let them know how the next few months will play out:

Chase Canada announces the end of the Amazon.ca credit card

What’s Next

With the Chase Amazon.ca card’s future finalized, it does make us wonder when the same announcement will come down the pipeline regarding the Chase Marriott. And it also leaves many people wondering where they should look for a replacement card.

Three potential alternatives?

Scotiabank Passport Visa Infinite Card

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Scotiabank Passport Visa Infinite Card

GC: $30

3.9 Genius Rating

3.0 (46) User reviews

Annual fee

$150.00

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Welcome bonus

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35,000 Scene+ points

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$324^◊
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Oct 31, 2025

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(660 - 724)

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Instant approval: Yes

Scotiabank has recently released the above credit card that offers cardholders a number of great perks, including the coveted 0% foreign transaction fee. Although this card isn’t a no annual fee card, like the Amazon Visa, if you’re a traveler, the perks that come with it definitely make up for the annual fee. Plus, if you’re spending more than $5,500 in foreign purchases a year, the card will pay for itself and all the extra rewards and perks are just gravy.

Home Trust Preferred Visa

3.8 Genius Rating

2.6 (166) User reviews

Annual fee

$0.00

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Welcome bonus

$0^◊
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Annual rewards
$240^◊
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Home Trust Preferred Visa

3.8 Genius Rating

2.6 (166) User reviews

Annual fee

$0.00

Learn more

Welcome bonus

$0^◊
Learn more

Annual rewards
$240^◊
Learn more

Credit estimate:

(560 - 659)

Apply Now Learn More

Instant approval: No

Home Trust has the above no fee cash back card that that has a lot going for it, including 1% flat cash back and no foreign transaction fee. The only downside is they’re a smaller credit card issuer and are currently swamped with applications. You may go up to 2 months without hearing anything and reaching customer service on the phone can take hours. This situation should improve over time as they are able to adjust to the new volume of customers.

Related: New Amazon Credit Card Coming Soon (It’s A Mastercard!)

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Editorial Disclaimer: The content here reflects the author's opinion alone. No bank, credit card issuer, rewards program, or other entity has reviewed, approved, or endorsed this content. For complete and updated product information please visit the product issuer's website. Our credit card scores and rankings are based on our Rating Methodology that takes into account 126+ features for each of 229 Canadian credit cards.

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Comments

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Showing 30 comments

Eric Gagne

December 9, 2018

They said they were going to close the accounts but it looks like they did not close all of them or did not do it completely. We're in december, my card has been paid off for months now and I am still getting monthly email telling me my payment is due in 10 days. So is my account closed or not ? Do I have to spend money to get my credit record just to check if I still have an account with Chase ?

creditcardGenius Team

December 10, 2018

According to the FAQ from the Chase website, you will continue to receive monthly statements until your balance is paid in full. But, as of March 2018, all accounts have been closed. You could perhaps try a free credit score website to double check if the account is closed or not.

Dave webb

April 26, 2018

Good riddance. Worst bank on planet earth.

brian

April 19, 2018

Now have credit balance because of rewards redemption- will that be paid out to us, or is it going to be written off and lost?

ALL

April 20, 2018

Hi, read online that apparently you must request it if you want your Amazon credit money they owe you, which people who did already happily got their great paper cheques so got mine. Also, along with that balance shown on your great paper statements in great paper envelopes, you should have gotten great paper letter mailed to you advising to call Chase Card Services 1-866-557-7811 for that cheque reading further like this : " Dear , , your account had a credit balance of $-. Please call us at 1-866-557-7811 to make arrangements for us to send you cheque. As stated in your Cardmember agreement, if you do not contact us to request a credut balance refund cheque within 12 months, a Credit Balance Administration fee will apply, which is the lesser of $25.00 or the amount of your credit balance. This fee will apply to accounts which have inactive credit balances for a period of at least 12 months and will be assessed annually thereafter. Hope that helps. ASIDE: Btw, while "just watch me" hugging our old backyard hippie communist eco-terrorist hypocrite extremist, did anyone mention yet that all that paper plus all this plastic advancements (as in our credit cards, resealable pot medicine bags, IV tubes/syringes, gas masks, greenhouse garden hoses, polyesters/nylons, computer stuff, phone stuff, pill cases, rubbers, dolls, toys, etc.) we use are world "great" for us all grateful young consumers!-)

S S

February 10, 2018

Just got my Home Trust Visa only to find that there is no way to change the PIN with the customer service number on the back of the card. I was transferred to a "PIN change" department with an automated system that asks me for my zip code. As our postal code format is different from zip code in the US, I was transferred to an operator and was told to contact Home Trust directly which only opens Mon-Fri. Had a chat with the floor supervisor. I was basically told that there is nothing she can do as their system would only accept American zip code. If not because of the no FX conversion fee, I would have cut the card up right there. Hopefully someone else would come along and offer a card with this feature.

Joe

February 6, 2018

ALERT: Home Trust has a Google review of only TWO STARS based on 84 reviews. Yikes! I think I'll have to look elsewhere.

Larry Diachun

January 22, 2018

Is there any news from Amazon Canada re a similar card agreement with another financial institution. Seems to me we should hear what they might recommend as a possible replacement card. No news yet...but have expectations that some will be forthcoming.

Gail

January 19, 2018

We do a lot of cross border shopping along with online purchases (we live right next to the US border and also have a PO Box there). Slowly our options for credit cards with no foreign transaction fee are dwindling (lost the Sears MC, now the Amazon Visa). An alternative is the MOGO Prepaid Visa. No foreign transaction fees, but no other benefits either. We also used to use Zenbanx for accessing cash while traveling in other countries as they had multiple currency accounts, but they pulled out of Canada also. Once again MOGO Prepaid Visa is cheaper for getting foreign cash than using your debit card from your bank. I don't mean to sound like I'm advertising for them, but until something better comes along, it is worth looking at if it fits your foreign transaction needs.

Keith

January 19, 2018

Received this email from Chase Marriott today: WHEN ONE DOOR CLOSES, ANOTHER DOOR OPENS NEW OPPORTUNITIES By now you should have been notified that your Marriott Rewards® Visa® Credit Card will be closing on March 15, 2018. Here's what you need to know: • CONTINUE EARNING. You will still be able to continue to use your Marriott Rewards Visa Credit Card and earn points on eligible purchases through March 14, 2018. After that date, you will no longer be able to make purchases or earn points on your Marriott Rewards Visa Credit Card. • USE YOUR POINTS. This does not impact your Marriott Rewards account. You will still be able to access and use any points and benefits that you have earned. With change comes new adventures, and we're here to reassure you that exciting news is on the horizon! We will be reaching out in the coming weeks with more information. If you have any questions about your credit card account, you can call 1-866-705-6775 to speak to a Chase representative. Funnily enough, the phone number in the email is wrong!

creditcardGenius Team

January 19, 2018

Thanks so much for the information, Keith! We actually just published a blog article about the Chase Marriott card. https://creditcardgenius.ca/blog/chase-marriott-visa-canada-coming-to-an-end/ Interested to hear what "exciting news is on the horizon" though.

Scott M

January 19, 2018

Hey Stephen... In referring people to the Home Trust Preferred Visa, it's worth noting that they have a hard limit of 10 foreign-currency transactions per day as a "fraud" measure (see RFD). While I've never personally hit 10 transactions in a day I have hit 9 and can see it happening, so it's worth warning your readers about.

Robin

March 12, 2018

Seriously??? **TEN??** Please provide a direct link to this information to confirm. Thanks! (They're processing my application right now. This annoys me)

Keith Richmond

January 18, 2018

I light of this, I applied for the Home Trust Preferred Visa. At the end of the application, it invited me to print my confirmation and I did. However, I was surprised that I did not receive a confirmation via email. Anyone else have this experience?

Brad

February 14, 2018

Yes, but after a few weeks Home Trust sent me an email saying that they were processing my application. Kind of an odd system.

Maria Sakhrani

January 18, 2018

I just received my break up letter today :( How is the Rogers/Fido card? I am not a Rogers/Fido subscriber and won't switch to them, but I'm wondering if it's worth the hassle? I can't apply for the Home Trust one as I live in Quebec.

creditcardGenius Team

January 19, 2018

Rogers Fido and Rogers Platinum are definitely the next best option! All you need to do is be sure to call once a year to ask that your rewards be applied as a statement credit (if not, you'll have to use them on Rogers products). But you can call anytime! You don't need to wait for the end of the year.

Gary

February 3, 2018

If you are in a foreign country and have a Positive balance, and take money out of the ATM: Amazon: 0% foreign exchange fee, flat $5.00 fee Home Trust: 0% foreign exchange fee, greater of $5.50 or 1.5 % Rogers: 2.5% foreign exchange fee + flat $5.00 fee (and you don't get 4% back on cash advances) If you took $500 dollars worth out of an ATM in England in would cost you: Amazon: $5.00 Home Trust: $7.50 Rogers: $17.50 Clearly Rogers is the worst for getting foreign cash. Rogers:

Gord

January 22, 2018

Seems that Rogers/Fido cards are useless if you aren't cursed by being a Rogers customer. I guess I'll look at Home Trust.

Keith Richmond

January 18, 2018

I think the FIDO MasterCard also offers 4% (after dinging you 2.5%) on foreign currency transactions, plus it has no annual fee.

David G MacLean

January 18, 2018

I got my "we don't want to do this any more" letter in the mail from Chase Canada today telling me that the Marriott card is also going away on March 15. At the Chase.Ca web site there are the following messages: Chase will be closing the Marriott Rewards® Visa® Card program as of March 15, 2018. You will be receiving a letter with additional information. If you have any questions about your credit card account closure please call 1-866-705-6755. You will still be able to access and redeem any points earned through your Marriott Rewards Program account. and Important Changes to the Amazon.ca Rewards Visa Card program occurring March 15, 2018. You may have received a letter from us notifying you that the credit card relationship between JPMorgan Chase Bank, N.A. and Amazon.ca is ending and all Amazon.ca Rewards Visa Card accounts will be closed as of March 15, 2018.

Fred

January 19, 2018

Oddly enough I received my replacement card and notice of my account closing on the same day. Looking for an alternative.

creditcardGenius Team

January 18, 2018

Thanks for the heads-up, David! We added an update to inform our readers.

Marta

January 17, 2018

How will this affect my credit score? Or how does it even show on the report?

calltHEMNOW

February 20, 2018

Call them, and they said normal would not and because it is the Chase and Amazon ending the partnership. For the rewards after March 15, 2017, they will return as balance to your account and would send you back by cheque. As I understand, no worry on the credit score, and the rewards will return you as cheque. You can call them if you not sure my answer! thanks!

Gwen

January 19, 2018

I'm wanting to know this as well!

joe

February 6, 2018

I know that if a credit card company closes an account on you it is bad for your credit rating. It is always better to close it yourself. In this case I'm not sure because Chase are ending their business. To be safe I just called in to the number on the back of the card and asked to cancel my Visa card. It took about 2 minutes, no questions asked.

salinger

February 26, 2018

It's only bad if it's closed due to non-payment or consistent late payments. These will be marked as "Closed by Issuer; non-derogatory" which will have zero negative impact on your score aside from the usual changes to overall credit limits, average age of accounts etc.

Ammar

March 16, 2018

Guys don't worry, in this situation no credit scores will be affected, Chase closed their financial business in Canada not because of customers issues,it's for dollar values issues and what they are expecting will happen to our dollar value soon , they are market big players.

Marta

February 16, 2018

Is it, really? I'm not sure about it, please, anyone else with this experience?

^◊ The creditcardGenius algorithm, based on our Rating Methodology, calculates an estimated dollar value for all rewards and bonuses by combining typical monthly spending with well-researched reward point value estimates. "Annual Rewards" is calculated by combining our default $2,000 in monthly spending ($24,000 annually) spread across 8 different spending categories (gas, groceries, travel, etc) with our point value estimates. "Welcome Bonus" is calculated by combining all one-time bonuses available to new cardholders within the first year with our point value estimates. To qualify for the full bonus you may need to make purchases, meet minimum spending requirements, or complete special actions. "Annual Interest Savings" is based on a credit card balance of $8,000 and a standard credit card interest rate of 19.99%. Annual Rewards, Welcome Bonus, and Annual Interest Savings values will change if the person adjusts their monthly spending away from the $2,000 monthly default or changes their reward preferences.

*,^† Terms and conditions apply.

Chase Canada Officially Closing Their Amazon.ca Rewards Visa

Our #1 alternative to the Chase Amazon.ca Visa:

The Break Up

Word From The Top