Tims Rewards: Tim Hortons Loyalty Program Changing Already

Changes take effect on Feb 26, 2020.
creditcardGenius Team
updated on Aug 6, 2022
Fact Checked
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Tim Horton’s new
rewards program
launched in March 2019 and was a (somewhat) smashing success.

There are currently 8 million members of Tim Hortons loyalty program, all earning free rewards on something that for many is purchased everyday. Getting a free coffee after 7 purchases can offer some great savings for the Tims lover.

And not even a year after its launch, Tim Hortons is refreshing its program, making it even better than before.

A top credit card pick for earning max rewards at restaurants:

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How do Tims Rewards work?

First, in order to start earning rewards, you have to get a reusable loyalty card or download the Tim Hortons app on your phone.

On every eligible purchase, you’ll earn 10 points. An eligible purchase is defined as one that is at least 50 cents, and made at least 30 minutes later than your previous purchase.

So what can you use your points for? Here’s the full list:

  • 50 points: hash browns, classic and specialty donuts, cookies,
  • 70 points: brewed coffee or tea, fream donuts, bagels and other baked goods,
  • 100 points: hot chocolate, french vanilla, iced coffee, potato wedges,
  • 140 points: iced cappuccino, frozen beverages, espresso drinks, box of 10 Timbits, yogurt, oatmeal,
  • 180 points: breakfast sandwiches, soups, and
  • 220 points: BELT, farmers breakfast sandwiches, lunch sandwiches, chili.

You can take the easy route, and after every 5th purchase treat yourself to a donut or cookie.

Or, save up for a lunch sandwich or farmers breakfast sandwich. The choice is yours.

It’s more flexible than the current system, where after 7 eligible purchases, you would get a free coffee, tea, or baked good (not including bagels), whether you wanted a free one or not. And while the most eligible expensive item was always your free item, depending on your exact order you may have wanted to wait to redeem.

Now, you can save up for a more expensive item, or get a free item after only 5 purchases. The choice is yours. And a free coffee is still only 7 purchases away.

However, you can toggle the “bank points” feature in the Tims App to be able to save up to a maximum of 20,000 points.

However, you can toggle the “bank points feature” in the Tims App to be able to save up your points. You’ll be able to save a maximum of 20,000 points.

If you don’t choose which rewards you want, you’ll automatically get a free item in the 70 point category.

Is it better than McDonald’s and Starbucks?

How do Tims Rewards compare to the competition? Let’s take a look at how the loyalty programs for other major Canadian coffee chains work.

Here’s a summary of how Tims Rewards compares to other coffee rewards programs:

Coffee Reward Programs Minimum spend for 1 reward
Tims Rewards $2.50 (5 purchases of at least $0.50)
McDonald’s McCafe $4.73 (7 purchases of at least $1.35 to get 2 medium coffees)
Starbucks Rewards $62.50 (150 Stars)
Second Cup Rewards $50 (500 points)

Tims Rewards vs. McDonald’s McCafe

McDonald’s runs a similar program. When you purchase any 7 hot beverages, you get one medium beverage for free.

This works by peeling the McCafe Rewards card off your coffee cup. Each cup also has a sticker on it, which you peel off and add to your rewards card. You can also download the McDonald’s app and collect your stickers electronically.

Once you have 7 stickers collected, a free medium hot beverage of any kind awaits you.

Bonus: You can double dip your rewards – collect the stickers and scan the app and you’ll get 2 free medium coffees after 7 purchases.

However, even with the option to double dip, you’re still spending more compared to Tim Hortons.

Winner: Tim Hortons

Tims Rewards vs. Starbucks Rewards

Starbucks Rewards operates more like a traditional loyalty program: earn 2 stars for every $1 you spend with your registered card.

Once you have collected 300 stars, you’ll be a Gold Level member. As a Gold Level member, you need 125 stars to redeem for one free food or drink item, or after spending $62.50.

Compared to Tim Hortons and McDonald’s, this isn’t nearly as good. These 2 chains would only require you to spend roughly $14 to get a free beverage (assuming each coffee is $2 on average). If you only spend $0.50 per purchase at Tims, you’ll get a free reward with only $2.50 spent.

So, while it’s not as easy to earn free rewards, Starbucks Rewards has other perks that the 2 other programs don’t have:

  • free coffee and tea refills on same-visit orders, and
  • a free treat on your birthday.

Winner: Tim Hortons

Tims Rewards vs. Second Cup Coffee Rewards

Second Cup also offers its own rewards program. For every $1 you spend, you will earn 10 points. 500 points will get you a free beverage of your choice.

To get your free beverage, you’d have to spend $50. An improvement from Starbucks, but still not as lucrative as the lower-end coffee chain rewards programs.

However, you’ll get access to exclusive bonus offers and be among the first to hear about product launches and events.

Winner: Tim Hortons

Credit cards to maximize your return

The best way to maximize your return? Adding a credit card that offers bonuses on restaurant purchases will give you even more rewards for your coffee and snacks.

A great feature of each of these cards is they all have no minimum income requirements.

Related: Score Free Amazon Gift Cards: 8 Easy Ways

American Express Cobalt Card

If you’re looking for the MOST rewards for any restaurant spend, the American Express Cobalt® Card will do just that. (And yes, Tim Hortons does accept Amex cards.)

Earn 5 points for every $1 you spend on restaurants and groceries.

With each point being worth upwards of 1.75 cents when redeemed for flights using the Fixed Points Travel program, that’s up to an 8.75% return on your food purchases – unparalleled by any other credit card on the market right now.

Get the full details here:

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American Express Cobalt® Card
5.0 Genius Rating
4.1 (80) User reviews
award seal 8x Award winner

Transfer points to Aeroplan and 7 other travel partners with Canada's #1 credit card.*

Annual fee
See rates
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Welcome bonus
$300
15,000 points
Annual rewards
$1,080
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Credit estimate:
 (660 - 724)
Instant approval: Yes

Scotiabank Gold American Express

An American Express card, the Scotiabank Gold American Express® Card will also offer plenty of points for your tasty treats – earn 5 points per $1 spent on your restaurant, grocery, and entertainment purchases.

With each point being worth 1 cent when redeemed for any type of travel purchase, that’s a 5% return on three different categories.

Get the full details here:

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3.2 (60) User reviews
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Annual fee
$120.00 $0
1st year waived
Welcome bonus
$500
50,000 Scene+ points
Annual rewards
$588
GC Ends: Oct 31, 2025
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Scotiabank Gold American Express® Card
Instant approval: Yes
Credit estimate:
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3.2 (60) User reviews
award seal 1x Award winner
Annual fee
$120.00 $0
1st year waived
Welcome bonus
$500
50,000 Scene+ points
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$588
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BMO eclipse Visa Infinite

The BMO eclipse Visa Infinite* Card offers plenty of points on not only your restaurant purchases, but also gas, transit, and groceries.

Each BMO Rewards point is worth 0.67 cents, for a return of 3.35% on your food and transit purchases.

Get the full details here:

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2.9 (18) User reviews
Annual fee
$120.00 $0
1st year waived
Welcome bonus
$469
70,000 points
Annual rewards
$386
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2.9 (18) User reviews
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$120.00 $0
1st year waived
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70,000 points
Annual rewards
$386
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Credit estimate:
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Instant approval: Yes

MBNA Rewards Platinum Plus Mastercard

The MBNA Rewards Platinum Plus® Mastercard® will let you earn 2 points per $1 spent on restaurants, groceries & bills, on up to $10,000 spent per year on each category (you earn one point after that).

With each point worth 1 cent when redeemed for any travel purchase through MBNA Rewards, you’re getting a 2% return on 3 different categories.

If you’re looking for travel rewards, and don’t want the annual fee, this is the card you’ll want to consider:

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11,800 points
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MBNA Rewards Platinum Plus® Mastercard®
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Tangerine Money-Back Mastercard

Looking for a no fee option that earns cash back?

The Tangerine Money-Back Credit Card will let you earn 2% cash back on all of your restaurant purchases if you make restaurants one of your 2 (or 3 if you have a Tangerine bank account) chosen spending categories.

Plus, you’ll get your cash rewards paid out to you every month, so you don’t have to wait to get your rewards.

Get the full details here:

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Annual fee
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Credit estimate:
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Canadians are the winners today

With competition heating up in the coffee chain rewards over the past decade, Tim Hortons has upgraded its program, and made it more competitive than ever.

Tim Hortons is like a national icon for Canadians and, even though they’ve had some recent stumbles, this new rewards program is definitely a step back in the right direction.

If there’s one thing we know about Canadians: we love Tims and we love our rewards.

And those rewards now come quicker than ever.

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Showing 42 comments

john
john
April 4, 2020
you say tim win the on thing for 50 cents is a timbit you have wait 4 hours that way coffee is $14 thats only with buying a small you can not say tims is better no one is going to buy 1 timbit every 30 minutes to get a free becerage
creditcardGenius Team
creditcardGenius Team
April 7, 2020
With Tims Rewards, we picked the lowest you had to spend to get a free reward to help determine the best value in the program. As you stated most people are going to spend more than that and see a lower return.
Betty
Betty
March 1, 2020
Should read “ finding things on line”
creditcardGenius Team
creditcardGenius Team
March 13, 2020
You can certainly keep using your old card with no problems, however it will cost you more for redemptions – you'll need 12 purchases to get a free coffee instead of just 7.
Betty behm
Betty behm
March 1, 2020
Can I keep my old card and just collect free coffee? I don’t want the other stuff. I am very elderly and find doing things on line. Can I do at aTims?
sylvia
sylvia
February 13, 2020
Actually there seems to be a lot missing from this review- there are apparently 14 levels according to Tim Horton's site and you MUST select one and won't be able to redeem points outside your level unless you change levels--very convoluted. -How many Reward Levels are there? For registered members, there are 14 Reward Levels to choose from. First, decide if you want to redeem Points for beverages, baked goods, breakfast, or lunch items. Then, select a Reward Level that best suits you! For unregistered members, there is only 1 reward Do I need to pre-select the Reward Level I want to redeem Points for?- Registered members who want to redeem Points for a menu item outside of the default 70 Point Beverages Reward Level must pre-select another Reward Level they wish to redeem for. The new program is designed this way to ensure that we can give our guests a quick and seamless in-restaurant experience. Be sure to select your desired Reward Level prior to starting your order. https://www.timhortons.ca/timsrewards#Points
creditcardGenius Team
creditcardGenius Team
February 20, 2020
Hello, Thanks for sharing, we'll be sure to update our post to reflect this new FAQ. We didn't have this information availble to use when we first updated the post, it was missing form their press release and they hadn't yet updated their site.
Gerald Garshon
Gerald Garshon
February 8, 2020
How do I get a Tim's Reward card mailed to me?
creditcardGenius Team
creditcardGenius Team
February 11, 2020
You actually can't get a physical Tim's card mailed to you, the only way to get one is by going into one of their restaurants.
Wayne
Wayne
September 11, 2019
i purchased 20$ on a card and when i went to use it,it was not there.i got ripped off from Walmart tims.also i had paid for my coffee and told my next one was free ,the next day i was told i only had four on it and i told them that i should have a free a one,but no.I just keep getting ripped off.I was told that there was a glidge in the system Canada wide.I will never buy a card from them again.they sure know how to take you to the cleaners.
creditcardGenius team
creditcardGenius team
September 13, 2019
Hi Wayne, Sorry to hear that happened to you. Computer glitches can be really frustrating. Have you tried calling Tim Horton's customer service line? They can be reached toll-free: 1‑888‑601‑1616 , 8 a.m. to Midnight EST or emailed using this link: https://www.knowledgeforce.com/casemanagement/form/timhortons Hope this helps!
Phyllis Jean Denton
Phyllis Jean Denton
April 29, 2019
I love Tim Hortons
nick
nick
April 21, 2019
i bought 8 coffee same day in about one hour difference and may point were one seven points no to mention 5 points what i have and i didn't have en-of for free coffee.so whats joke is this program. there is my card no rgz9 vro6 00dg and you check what scam you ruining
creditcardGenius Team
creditcardGenius Team
April 22, 2019
Hi nick, I'm sorry you're having problems with your Tim's Rewards. However, I just want to clarify that we don't work for Tim Horton's – we're a credit card comparison site. Tim Horton's customer service number is 1 (888) 601-1616. If you contact them directly, I'm sure they would be able to help you with your concerns.
Jennifer hirst
Jennifer hirst
April 12, 2019
For weeks I have been using my rewards card to buy a single French vanilla each time. I was expecting the drive thru to tell me I had a freebie so when they didn’t I asked how many purchases I had made and they told me two. This is crap. I have been thro at least 10 times. I went into the store to complain and they did give me a freebie. The point is this should not have happened. Each time I paid cash so now I’m wondering if your staff are pocketing the cash. You as a company are not living up to your promises
creditcardGenius Team
creditcardGenius Team
April 16, 2019
Hi Jennifer, thanks for reaching out and leaving a comment. However, we just want to clarify that we are not a division of Tim Horton's – we're a credit card comparison site. Tim Horton's customer service number is 1 (888) 601-1616. If you contact them directly, I'm sure they would be able to help you with your concerns.
Deb
Deb
April 6, 2019
I agree that McDonald's is a better reward. I and my 2 tenants never buy single coffee. We always buy 3 when any of us are out, taking one or 2 home for each other. So each time get 3 stickers towards McDonald's reward and only 1 Tims reward on each purchase of 3 coffees. I just got my Tim's reward card and thought it would be great to get reward after 7 like McDonald's it was my tenant who explained how it worked I couldn't believe him it sounded incorrect. Thus I came here to read exactly how it works and he was right. The only real benefit is to someone making a single purchase item once or twice a day.
dennis preszcator
dennis preszcator
March 27, 2019
Someone needs to check your system , I received a card on Mar. 21 and on Sunday while in a drive thru your staff told me I had 8 credits on my card and that I could get a free beverage sometime , I visited Tims Monday and Tuesday 2 times each day and this morning Mar.27 I decided to redeem 7 credits for a free beverage and the girl at the drive thru told me I only had 5 credits , does your system start subtracting once you get to 7 ? Maybe you should go to a sticker system like MacDonalds so its fool proof ????????
creditcardGenius Team
creditcardGenius Team
March 28, 2019
Hi Dennis, thanks for reaching out. However, we don't work for Tim Horton's. If you would like to reach out to Tim Horton's customer service, here is their guest services contact page: https://www.knowledgeforce.com/casemanagement/form/timhortons And this is their customer service phone number: 1 (888) 601-1616 I hope this helps.
JB
JB
March 26, 2019
I started using Tims Rewards this week. I earned a reward and 2 purchase credits with my 1st purchase. On my 2nd purchase, my reward was automatically redeemed for the lowest price eligible item in my order (a 99 cent doughnut) instead of the highest price price eligible item in my order (a $2 coffee). Tim’s staff could not fix the mistake.
Patricia Perry
Patricia Perry
March 25, 2019
Nobody I know has been able to get one of these cards ... What is the point of having a rewards program if you can't enjoy it ... I've been to three different Timmies and none of them have the cards ... Shameful :(
William J
William J
March 22, 2019
McCafe is much better, you could buy a coffee for yourself and 6 coworkers and earn your free coffee in a single purchase, with Tim Hortons you would need to buy yours and your 6 coworkers coffee 7 different times to earn a free coffee, McCafe, spend $14 earn free coffee Tim's spend $98 earn free coffee The thing that makes Tims reward's a poor competitor is the fact multiple items only count as a single purchase and you need to space them out 30 minutes so you can't pass the card on to your coworkers for their purchase.
creditcardGenius Team
creditcardGenius Team
March 22, 2019
Hi William J, that's a fair argument. In our article, we just covered the basic scenario of one person ordering a coffee for themselves. But in your scenario, we can see how other options might start making more sense.
DonnaB
DonnaB
March 21, 2019
While not spending at any of these places is a better choice financially, there are times when one is away from home or cannot bring along a home-made beverage. Some rewards are helpful if I have to spend the money. If you are a straight basic coffee/tea drinker, then the Tim's/McDonald's rewards program are probably a better deal. However, between Starbucks and Second Cup, I think the Starbucks program is much better. It is a higher spend to get a reward but there is more flexibility in choice of rewards and higher value rewards. I can redeem for either a beverage or a food reward. I use my Starbucks' rewards for food items which are higher cost items. A Bistro box or sandwich will net me a reward of around $8. A beverage, even a large one, will be less than that. So I redeem on the food and pay for the drinks. Plus the free refills on coffee/tea, if taken often, add up to good savings. The free birthday reward is again your choice of a food or beverage. Another Bistro Box and I get an $8 birthday gift. Second Cup on the other hand, only allows reward points to be redeemed for beverages. Since I do not drink coffee and their hot chocolate has ingredients I don't like, I am limited to tea or Italian sodas. Since the cost of these is lower than food, I am not getting as much value for Second Cup rewards as I do for Starbucks...
creditcardGenius Team
creditcardGenius Team
March 21, 2019
Hi DonnaB, It definitely makes it more worthwhile when you're able to get a free food item. I'm glad you found what works best for you! :)
Larry mullen
Larry mullen
March 20, 2019
It should be noted that a great free card for making great use of this Timmies rewards program is the Simplii Visa. You get 4% on restaurants which is probably the best cash back I've seen on a free card for restaurants. I'd enjoy your review on the Simplii Visa if you haven't done it yet :)
creditcardGenius Team
creditcardGenius Team
March 21, 2019
Thanks for sharing, Larry! As a matter of fact, we have done a review of the Simplii Visa. You can find it here: https://creditcardgenius.ca/blog/simplii-financial-credit-card/ We didn't include the Simplii card in this article since it's only available to Simplii bankers at this time.
FRED FUNSTON
FRED FUNSTON
March 20, 2019
Re tim's : if you are a senior you get a seniors discount at many Mac Donald's any this puts it very close and their coffee is better ,plus a free refil
creditcardGenius Team
creditcardGenius Team
March 21, 2019
That's a great tip, Fred. There are certainly a lot of good options for coffee rewards right now.
Ryan
Ryan
March 20, 2019
The thing with the starbucks program though which isn't reflected in this article... the dashes that award you anywhere between 50-150 stars for making 3 or 4 purchases. And those aren't just limited to regular coffee, if I use one I'm getting a 6 or 7 dollar value drink, at least... since they don't cap what you add on to whatever drink you order, 6 espresso shots plus extra syrup is a thing.
ROb D
ROb D
March 20, 2019
What can you buy @ Tim’s for .50, a Tim bit? I wouldn’t have the Tim bit’s to do it!
Marpy
Marpy
March 20, 2019
good question. Just what exactly can you buy at Hortons for 50 cents or close to it?? I suspect that the cheapest thing they have that qualifies cost at least$1.50??
creditcardGenius Team
creditcardGenius Team
March 21, 2019
A single Timbit costs only 10 cents in PEI, so you could actually get 5 timbits for 50 cents. ;)
john
john
March 20, 2019
Thanks for the info. I went through the drive thru this morning but wasn't offered a card. I downloaded the update for the app and now have a QR code on my phone.
creditcardGenius Team
creditcardGenius Team
March 21, 2019
Glad we were able to help, John!
Tyler
Tyler
March 20, 2019
suntzu it's a coffee program for coffee addicts. No coffe addict can manage to go 120 days without there tims anyways, so the expiration isn't a big deal. It's also better then some others, like 7 elevens i think is only 90 days expiry. And the 5 max? whos cares? It's such a meager reward with no stronger optiongs for saving up anyways, why would you ever save them up? Just redeem them as there available. At hte very most maybe you'll save up 2 to bring your friend for a free coffee some day. Speaking of 7 eleven, you should included it. While sure there coffee isn't as famous, they have very similar program, every 7th free. Plus a nice points program on top of it. My only complaint is the fact they specifically excluded hot chocolate. Why the hot chocolate hate? Makes no sense considering there offering baked goods too, and not just 1 thing like mcdonalds .
creditcardGenius Team
creditcardGenius Team
March 21, 2019
Thanks for your feedback, Tyler. We definitely could have included some of the more popular gas station coffee chains as well. We'll have to write a broader coffee rewards comparison article in the future!
Justestephane
Justestephane
April 2, 2019
You guys realize that Timmy’s is taking away there combos discounts when applying the reward card. So basically that free 8th coffee is costing you anyways. That sounds scammish to me.
suntzu
suntzu
March 20, 2019
I don't agree w/ your email today titled "Tims new rewards program is actually decent" Why....read the fine print; - Transactions less than $0.50 after the application of other discounts (like a roll up the rim tab) won’t count towards your next reward. If you use a Tims™️ Reward however we’ll still count it! - There has to be 30 minutes between Reward transactions. Purchases made within 30 minutes of a previous Rewards transaction will not count towards your next Reward. - You can bank up to 5 Rewards on your account at any one time. Any Rewards earnt above this will not be saved on your account until you have used the Rewards existing on your account. - Any banked but unused Reward will expire after 120 days. Max 5 rewards & unused rewards expire after 120 days - not cool!!!
Stephen Weyman
Stephen Weyman
March 20, 2019
Thanks for emailing this in and then following up with the comment. Good info for everyone to have about the program. Since I won't be tempted to save my rewards for a high value drink, I'll just be getting more steeped tea with it, the expiry and rewards limit won't be an issue for me. Expiry and rewards limits are no fun though, so it would be nice to see them remove that.
yasin
yasin
March 20, 2019
The starbucks program is changing on April 16. You should compare to the upcoming points program to compare to the new Tim's program.
creditcardGenius Team
creditcardGenius Team
March 20, 2019
Thanks for your input, yasin. When the new Starbucks programs changes are effective, we'll definitely update our article accordingly.
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